Young Masters prides itself with its comprehensive and professional training and support. As a Young Masters franchisee you will have the following:

YM University

Every Young Masters franchisee will come to our Headquarters in Duluth, GA for a 2-day, intensive training program. This program will cover the key areas required to be successful with Young Masters. Topics covered include:

• Advanced Sales & Marketing Techniques

• YM program implementation procedures

• Lab Tour & Order Processing Session

• Hands-on Order Entry Training

• Art Day Follow Up Process

• Customer Service

• Product Overview

• Business Development

• Website Utilization

• Marketing Techniques

The YM University also gives franchisees the unique chance to meet fellow franchisees and HQ staff.

Field Training

During the YM University, franchisees will actually go into the field with experienced HQ staff to practice the sales techniques learned during the university classroom session. Franchisees will:

• Identifying Sales Opportunities

• Observe as well as Initiate Sales Calls

• Utilize Marketing Sales Tools

Franchisees will also benefit from the continuous training and support offered from YM headquarters.

• Annual Convention – offers opportunity to attend valuable marketing, sales, finance and IT session as well as see new products and exchange ideas with fellow franchisees.
   

• On-line Resource Library – Franchisees will be able to access resources on-line anytime of the day or night. This resource library contains helpful sales hints, marketing guides, pricing recommendations, and much more.
   

• Franchise Support Hotline – All Young Masters franchisees will have access to our franchise support hotline which will allow them to speak with a support representative regarding orders, order entry, sales questions, product questions, etc.
   

• Young Masters Manual – Franchisees will be given a comprehensive manual that will walk them through the details of operating a YM franchise.
   

• Webinars – Periodically throughout the year, franchisees will be offered training webinars that cover topics such as e-marketing, sales, finance, etc.